Compliance Operations Associate

Job Description

Get To Know Us

We are on a mission to revolutionise access to global financial opportunities through digital assets.

Hata is a licensed digital asset platform regulated by the Securities Commission of Malaysia and the Labuan Financial Services Authority. It provides online spot trading access to both retail and institutional clients globally.

Our team consists of professionals from PwC, Luno, JP Morgan, Nokia, Huawei, and Grab. We operate with a customer-first approach and focus on building a compliant and secure platform.

We aim to build a new digital asset platform for the region and are looking for people with strong ambition to grow with us.

Get To Know The Role

We are looking for a detail-oriented Compliance Operations Associate to support daily compliance operations.

This is primarily a back-office role, but it has a direct impact on platform safety and regulatory integrity. The team serves as a foundation for developing expertise in financial crime, compliance, and regulatory operations.

Why This Role Matters

Specialist Track

• Develop expertise in onboarding, financial crime investigation, and due diligence

• Progress into subject matter expert roles

Leadership Track

• Opportunity to move into team leadership roles

• Take ownership of team processes and performance

The Day-to-Day Tasks

1. Onboarding and Due Diligence

   • The Gatekeeper: 
 Conduct in-depth reviews on both retail (KYC) and corporate (KYB) onboarding cases. You will verify documents using our verification tools, conduct background checks to validate authenticity, and ensure processes are applied consistently based on risk assessments.

   • Ongoing Monitoring: 
 Perform KYC refreshes in accordance with internal timelines to ensure customer data remains current and compliant.

2. CDD/EDD Case Analysis

   • Regulatory Alignment:
 You are responsible for ensuring our customer files are compliant. You will analyze submitted information and documentation to determine if they satisfy our regulatory obligations and internal risk frameworks.

   • Independent Analysis & Recommendation:
 You will perform the primary investigation on diligence cases, from straightforward verifications to complex corporate structures. You are responsible for building the case file and forming a clear recommendation, ensuring the documentation is comprehensive enough to facilitate internal review.

   • Stakeholder Collaboration:
 Provide clear, actionable guidance to internal teams regarding pending cases. You will ensure that requests for information are precise and that cases move efficiently through the pipeline within stipulated SLAs.

Qualifications

• Language Proficiency: Strong command of written and spoken English is required (essential for report writing and CDD/EDD requests). Mandarin is a strong plus (beneficial for reviewing specific corporate documents or regional cases).

• Education:
 Bachelor’s degree or higher. (Fields in Law, Finance, Business, or Criminology are preferred, but we value analytical skills above all).

• Investigative Mindset:
 You love connecting the dots. You have a natural curiosity for digging deep into data to find the "truth" behind a transaction or corporate structure.

• "Builder" Mindset:
 You aren't looking for a static role. You are excited to help us stress-test our current SOPs and adapt our guidelines as the company scales.

• Experience: - Fresh graduates with a strong willingness to learn, high attention to detail, and a passion for crypto are encouraged to apply.
 - Candidates with 1-3 years of experience in Fintech, Digital Assets, or Banking Compliance are ideal and welcome to apply.

Our Culture

We are on a mission to revolutionise access to global financial opportunities through digital assets.

Hata, as a licensed digital asset platform that is regulated and supervised by both Securities Commission of Malaysia and the Labuan Financial Services Authority, provides innovative online spot trading to both retail and institutional clients globally to access opportunities in the digital asset space.

Our team is composed of experienced professionals from PwC, Luno, JP Morgan, Nokia, Huawei and Grab. Powered by our mission to provide the safest & most reliable gateway to access digital assets, we adopt a customer-first approach by operating a compliant platform that is safe and easy to use for our customers.

We have big dreams to achieve and providing a safe and easy to use platform for people in our region is merely the first step. If you have big ambitions, help build our new digital asset platform with us.