Payment Operations Associate
Get to Know Us
We are on a mission to revolutionise access to global financial opportunities through digital assets.
Hata, as a licensed digital asset platform that is regulated and supervised by both Securities Commission of Malaysia and the Labuan Financial Services Authority, provides innovative online spot trading to both retail and institutional clients globally to access opportunities in the digital asset space.
Our team is composed of experienced professionals from PwC, Luno, JP Morgan, Nokia, Huawei and Grab. Powered by our mission to provide the safest & most reliable gateway to access digital assets, we adopt a customer-first approach by operating a compliant platform that is safe and easy to use for our customers.
We have big dreams to achieve and providing a safe and easy to use platform for people in our region is merely the first step. If you have big ambitions, help build our new digital asset platform with us.
Get to Know the Role
We are seeking to hire a treasury operations associate. Talented & passionate candidates are encouraged to join our team. With Hata, you will have opportunities to manage, maintain and operate treasury funds.
Day-to-Day Activities
Monitor and process daily fiat & crypto deposits and withdrawals
Perform reconciliation of bank accounts, wallets, and internal systems
Investigate and resolve payment discrepancies and failed transactions
Work closely with banks, payment partners, and internal teams
Ensure all processes comply with SOPs, AML/KYC, and regulatory requirements
Support ongoing process improvements and automation initiatives
The Nice-to-Haves
Proven experience in treasury operations with a focus on cryptocurrency assets.
Good understanding of blockchain technology, cryptocurrencies, and crypto wallets.
Familiarity with various blockchain networks and consensus mechanisms.
Proficiency in using cryptocurrency wallets and exchanges.
Excellent analytical and problem-solving skills specific to the crypto domain.
Detail-oriented with a high degree of accuracy.
Effective communication and interpersonal skills.
Ability to work independently and collaboratively in a fast-paced crypto exchange environment.
Qualifications
Bachelor’s Degree in Finance, Accounting, Business, or related field.
Fresh graduates are encouraged to apply.
Prior experience in payment operations, banking, fintech, or crypto platforms is an added advantage but not required.
