Product (Data Analyst) - Internship

Get to know us

We are on a mission to revolutionise access to global financial opportunities through digital assets.

Hata, as a licensed digital asset platform that is regulated and supervised by both Securities Commission of Malaysia and the Labuan Financial Services Authority, provides innovative online spot trading to both retail and institutional clients globally to access opportunities in the digital asset space.

Our team is composed of experienced professionals from PwC, Luno, JP Morgan, Nokia, Huawei and Grab. Powered by our mission to provide the safest & most reliable gateway to access digital assets, we adopt a customer-first approach by operating a compliant platform that is safe and easy to use for our customers.

We have big dreams to achieve and providing a safe and easy to use platform for people in our region is merely the first step. If you have big ambitions, help build our new digital asset platform with us.

Get to know the role

We are seeking a motivated and detail-oriented Intern to join our Product team. This role offers a unique opportunity to gain hands-on experience in the fast-growing crypto industry while supporting data-driven decision-making. You will assist in analyzing product performance, user behavior, and market trends—and play a key role in documenting insights and processes.

Day-to-day Tasks

  • You will work under the Product team — On-site role, location based in Semantan (close connectivity to all major public transport systems).

  • Market Research & Analysis: Conduct competitor benchmarking, user research, and industry trend analysis to support product strategy.

  • User Insights: Collect and analyze customer feedback (surveys, interviews, support tickets) to identify pain points and opportunities.

  • Data Analysis: Track product metrics (usage, retention, funnel conversion) and prepare insights for the product team.

  • Documentation: Assist in drafting product requirement documents (PRDs), feature specs, release notes, and user guides.

  • Product Testing: Support QA and UAT by testing new features, logging bugs, and ensuring product quality.

  • Collaboration: Work with engineering, design, marketing, and operations teams to support ongoing product initiatives.

  • Roadmap Support: Help organize and prioritize feature requests, maintaining backlog hygiene in tools like Gitlab and Notion.

Qualifications

  • Higher education qualifications in Computer Science / Finance / Actuarial Science / Economics / Business and Management.

  • Strong English proficiency and writing skills are required.

  • Passion for Cryptocurrency:

    • A genuine interest in and passion for the cryptocurrency and blockchain space.

    • Basic understanding of cryptocurrency concepts, trends, technologies and regulatory frameworks.

Skills and Experience

  • Basic proficiency in data analysis tools such as Excel; familiarity with SQL is a strong plus.

  • Strong documentation skills with attention to detail and clarity.

  • Eagerness to learn and adapt in a dynamic and regulated industry.

  • Ability to thrive in a fast-paced and ever-evolving industry.

  • Strong interpersonal skills and the ability to work effectively in a collaborative team environment.

What you will gain

  • Hands-on experience with real-world data in the cryptocurrency sector.

  • Mentorship from experienced data and product professionals.

  • Exposure to regulatory-compliant product development and data management.

  • Opportunity to contribute to meaningful projects and build your portfolio.

If you are interested in joining Hata, please send your resume to