Stay Alert: Avoid Phishing & Scams

In crypto, the biggest risks don’t always come from technology, they often come from social engineering.

Scammers don’t need to hack systems if they can trick users into giving access voluntarily. That’s why staying alert and understanding common scam tactics is one of the most important parts of protecting your crypto.

This guide will help you spot red flags, avoid common traps, and know exactly what Hata will and will never ask from you.

Key Takeaways

• Never share your password, 2FA codes, or recovery information.

• Do not let third parties create or manage your Hata account.

• Legitimate support will never ask for remote access to your device.

• “Guaranteed high-yield” offers are a major red flag.

• If something feels urgent, secretive, or too good to be true, stop.

The Golden Rule of Account Security

Your Hata account is yours alone

Once someone else has your login details or device access, they effectively become you, and any actions taken are extremely difficult to reverse

Hata will never 

• Ask for your password

• Ask for your 2FA or OTP codes

• Ask you to install remote-access software

• Ask you to give account access to a third party

If anyone does, it's a scam.

Common Scams to Watch Out For

1. “Let Me Help You Set Up or Manage Your Hata Account”

   Scammers often pose as: 

   • Investment Advisors

   • Trading "experts"

   • Friends or acquaintances offering help

   They may offer to:

   • Create a Hata account for you

   • Manage trades on your behalf

   • “Optimize” your returns

   Why it’s dangerous:
   Once someone else controls your Hata account, they can withdraw funds or change security settings without you knowing.

   👉 Always create and manage your Hata account yourself.

2. Fake Support Asking for Remote Access

   A common tactic involves someone claiming to be from “support” and asking you to install software like:

   • TeamViewer

   • AnyDesk

   • Remote Desktop Apps

   They may say it's to:

   • Fix an issue

   • Verify your Hata account

   • Recover funds

   Why it's dangerous:

   Remote access gives full control of your device, including your email, apps, and authenticator codes.

   👉 Real Hata support will never ask for remote access.

3. “Guaranteed High-Yield” Investment Scams

   Be cautious of anyone promising:

   • Guaranteed profits

   • Risk-free returns

   • Insider strategies

   These scams often require:

   • Access to your Hata account

   • Temporary login credentials

   • "Verification" via OTP or 2FA codes

   Why it’s dangerous:
   There are no guaranteed returns in crypto. Once access is given, funds can be moved instantly.

   👉 If returns are guaranteed, the risk is real.

Quick Scam Test

You might be at risk if you’ve encountered any of the following:

• Someone contacted you on social media offering big returns in a short time by trading forex, binary options, or currencies.

• Your trader/broker asks you to pay for a “cost of transfer,” taxes, or other fees to access “profits.”

• You’re encouraged to recruit more people into an investment programme to earn income, a pyramid scheme.

• You met someone online claiming to be the love of your life, and they ask you to send money or crypto.

• A famous person claims to be giving away cryptocurrencies if you send a small amount first.

If any of these sound familiar, you are possibly being scammed. Stop sending money immediately.

Scams Red Flags to Remember 

What Does Hata Do And Not DO

• We do not give financial or trading advice, and we will not manage your account for you. 

• We will never ask for your password, 2FA codes, or One-Time-PIN.

• We do not ask customers to share their screen for support.

• Never give anyone else access to your Hata account.

• We currently do not have a phone number for support, beware of fake calls.

• Cryptocurrency transactions are irreversible. You cannot get your money back once sent.

• There are no costs associated with withdrawing or managing your account, except for standard processing fees.

High-Risk Addresses

Hata monitors blockchain activity to detect wallet addresses linked to illicit activities. Transactions to “high-risk” addresses such as those associated with:

• Terrorist financing

• Sanctions

• Child abuse material

• Ransomware
  

...are blocked automatically. 

What To Do If You’re Unsure

1. Stop immediately. Don’t click, download, or respond.

2. Do not share any information

3. Check official Hata channels only.

4. Contact Hata support through the official website.

Taking a pause can prevent permanent loss.

Security Is a Shared Responsibility

Hata builds strong systems and safeguards, but external scams target human behaviour, not platforms. By staying informed and cautious, you significantly reduce your risk.

Stay Safe with Hata

At Hata, Malaysia’s licensed digital asset exchange, your security is our priority.

Remember:

• We will never ask for your password or 2FA.

• We will never request remote access.

• We will never guarantee profits.

👉 Stay alert, trust only official channels, and protect your crypto by protecting yourself.

DISCLAIMER & WARNING

The information provided here is presented "as is'' and is intended for general informational and educational purposes only. It does not come with any representation or warranty of any kind. This content should not be interpreted as financial, legal, or other professional advice, and it is not intended to endorse or recommend the purchase of any specific product or service. It is advisable to consult with appropriate professional advisors for personalized guidance. In cases where the article is contributed by a third-party author, please note that the expressed views belong to the author alone and may not necessarily reflect the opinions of Hata. For further details, we encourage you to read our complete disclaimer. Please be aware that the prices of digital assets can be highly volatile. The value of your investment may increase or decrease, and there is a risk that you may not recover the full amount invested. You are solely responsible for making your own investment decisions, and Hata cannot be held liable for any losses you may incur. This material is not to be construed as financial, legal, or other professional advice. For more information, please refer to Hata’s Terms of Use and Risk Warning.